TERMS AND CONDITIONS

Below are listed the terms and conditions that govern the booking request and confirmation of the same between Agriturismo La Fontaccia and our guests and that define the different cancellation procedures, unless otherwise indicated and / or agreed in the actual reservation.

Check-in and check-out times:
Check in from 15:00 to 19:00 / check out from 8:00 to 10:00. Please let us know in advance any arrival or departure at different times from these, as our presence on the farm is not guaranteed in the times indicated above. In case of no-show and arrivals / departures with more than 1 hour difference, 40 € per room will be charged.

Minimum number of nights:
Minimum number of nights required to stay: 3. In case of stay request for less than 3 nights we will evaluate the availability according to the period of the request.

Guests with reduced mobility or handicapped persons:
We invite those who have special needs to contact us directly by email or phone to find the best solution for your needs.

Dinner:
Dinner can be requested at the time of booking or confirmed at most day by day at breakfast time. Our home cooking is typical of Tuscany. We offer a fixed menu that changes every day and depending on the seasonality of the products. The price is € 28.00 per person and € 15.00 for children under 12 years. Children under 3 years are not charged. Beverages are not incuded.

Booking method:

• The request for availability is not binding between the parties and does not take the form of a contract for any of the subjects.
• In case of actual availability, a communication will be sent to the guest containing the summary of the conditions for the requested stay (dates of stay and relative amounts) to be confirmed within 24 hours. Failure to confirm within this deadline will result in the cancellation of the request.
• The booking contract will be finalized by paying the deposit

Confirmation of booking by deposit:
The reservation is to be considered confirmed or upon receipt of the bank transfer payment notification or other payment methods made by the customer within 24 hours from the date of receipt of the confirmation of availability. Or at the time of notification of withdrawal of the amount of the deposit from the credit card provided by the host.

The deposit is fully refundable for cancellations three weeks before checkin.

Prices and application of discounts:

Here is illustrated the rate card with prices per night of individual accommodations.

* Prices are per accommodation per night including breakfast.
** Children up to 3 years do not pay. Extra for a bed for children up to 12 years, € 10 per night.
*** A city tax of 1 EUR per night applies for a maximum of 7 consecutive nights. It does not apply to children under 12 years.
**** Dogs are welcome, payment of € 10 per night is required for their stay.

The total balance at the end of the stay can be payed through:

Cash, Credit card or ATM. Bank details

Bianchi Elisabetta
BANK: Banco Popolare – Cassa di risparmio di Lucca Pisa Livorno
IBAN: IT12D0503402802000000002133
SWIFT CODE: BAPPIT21N26

PayPal

https://www.paypal.me/LaFontaccia

Cancellation Policy for standard rate:

• Free of charge cancellation if it occurs up to 2 weeks before arrival date.
• Less than 2 weeks before: 30% of total amount.
• Less than 1 week before: 50% of total amount.
• Less than 2 days before: 80% of total amount
• No show: 100% of the total amount.

Cancellation Policy for non-refundable rate:

Refund is not due in case of cancellation

Cancellation Policy for bookings made with deposit:

The deposit is fully refundable for cancellations three weeks before checkin.